IT support · Phoenix & Scottsdale · Since 1998
IT support and managed IT services for Phoenix businesses
Concept 42 is a boutique technology firm that has kept Valley offices running since 1998. One small team looks after your computers, network, email, website and text alerts, so there is one team to ask when something breaks.
Partner of
Google Workspace Partner
Microsoft Solutions Partner
Zoho
Managed IT services
Everything that plugs in or logs on, looked after by one team
Most small businesses juggle an IT person, an email vendor, a web host and a texting app. Concept 42 replaces the juggling.
Help desk and computer support
New laptops set up, slow PCs fixed, accounts unlocked. Your staff talk to a person who already knows your office.
Network setup and maintenance
Wi-Fi, routers, switches and printers configured properly and kept that way.
Email and collaboration
Google Workspace, Microsoft 365 or Zoho, set up and managed by a Google Workspace Partner and Microsoft Solutions Partner.
WordPress hosting and site care
Hosting for your website plus the updates nobody remembers to run.
Web and mobile app development
Websites and mobile apps built by the same people who will be supporting them next year.
Technology consulting
Straight advice on what to buy, what to keep and what to retire.
Boutique techne
Small on purpose. Practical by trade.
bou·tique
/bo͞oˈtēk/
small and sophisticated
tech·ne
/tekˈnē/
practical knowledge
In the Valley since 1998
More than 25 years of keeping Phoenix-area businesses online. Long enough to have seen every way a server can fail.
One team, no finger pointing
IT, email, websites and texting under one roof, so a problem never bounces between four vendors.
Built for small and mid-sized offices
Big enough to hold partner status with Google and Microsoft. Small enough that you will know who picks up.
Email and productivity
Google Workspace, Microsoft 365 and Zoho, set up right and supported locally
Not sure which one fits? The email and productivity guide compares them side by side.
Google Workspace Partner
Google Workspace
Gmail, shared drives and calendars, with accounts, security settings and offboarding handled for you.
Microsoft Solutions Partner
Microsoft 365
Outlook, Teams, OneDrive and the Office apps, licensed correctly and kept running across every device.
CRM, finance, email and more
Zoho
The Zoho suite configured around how your business already works, not the other way round.
Concept 42 text alerts
A text alert platform for agencies and employers
Easy to manage, accurate and budget-friendly text messaging, built and run by Concept 42.
Emergency alerts
Police and fire departments broadcast critical information in real time.
Government
Keep constituents up to date on community events and emergencies.
Employees
Tell the whole team about closures, events and workplace news at once.
Service areas
IT support across the Phoenix metro
Concept 42 supports small and mid-sized businesses throughout the Valley, from downtown Phoenix to the East Valley and north Scottsdale.
How it works
Getting started takes one conversation
01
Tell Concept 42 what is breaking
Use the contact form. No jargon needed, a description of the headache is enough.
02
Concept 42 reviews your setup
Computers, network, email and website. You get a plain list of what is fine, what is at risk and what it would take to fix.
03
The fixes get made and stay made
The same team handles the cleanup and the day-to-day support afterwards.
Questions
Questions about IT support in Phoenix
What does managed IT support include?
Day-to-day help for your staff plus the upkeep behind it: computer setup and repair, network configuration and maintenance, email and account management, website hosting, and advice on what to buy next. The managed IT services page has the full list.
Do you support both Google Workspace and Microsoft 365?
Yes. Concept 42 is a Google Workspace Partner and a Microsoft Solutions Partner, and also sets up and supports Zoho.
Which parts of the Valley do you cover?
Small and mid-sized businesses across the Phoenix metro area, including Scottsdale, Tempe, Mesa, Chandler and Gilbert.
Can you host and look after our website too?
Yes. Concept 42 offers WordPress hosting along with web and mobile app development, so the team that manages your email can manage your site as well.
How do we get started?
Send a short note through the contact form describing what is going on. A person at Concept 42 reads it and gets back to you to talk it through.
Contact
Have an IT question? Concept 42 has the answer.
Fill out a few short fields and a real person at Concept 42 will get back to you.
- Questions about a slow computer, a flaky network or an email migration are all welcome.
- Messages are read by a person, not a ticket robot.
- Serving businesses across the Phoenix metro since 1998.